Choose your item, size, and click Add to Cart . Access your cart via the icon at the top right, then follow the steps to complete your order:

1. Login or create an account (optional but recommended)
2. Delivery address
3. Choice of delivery method
4. Secure payment by credit card or PayPal

• Bank card (Visa, MasterCard, etc.)
• Paypal
  

Payments are handled via Payplug , a 100% secure solution with SSL encryption and 3D Secure authentication. If your payment is declined, it may be due to a 3D Secure failure or a bank limit: contact your bank for more information.

No, once validated, the order can no longer be modified or cancelled.

We deliver to mainland France only .

• Mondial Relay : 4 to 5 working days – €4.50 (free from €59)
• Colissimo at home : 4 to 5 working days – free from €79

( Excluding weekends and public holidays. Orders processed within 48 hours. )

Go here 👉 Track my order

An email will be sent to you upon shipment with a tracking link depending on the carrier chosen.

If more than 7 working days have passed since dispatch, check the parcel tracking or contact our customer service at contact@bestform-lingerie.com .

You have 30 days after receipt to return or exchange an item:

1. Go here 👉 Bestform return form
2. Select the items concerned, specify the reason for your return, choose between return or exchange.
3. Download your free Mondial Relay label.
4. Return your items (unworn, unwashed, with tags) in their packaging.
   
   
   

No, returns are free within 30 days via Mondial Relay.

Reimbursement is made within 30 calendar days after receipt and validation of the returned products using the same payment method used to place the order.

Yes, you can choose a size or item exchange through the same return form.

Contact our customer service immediately at contact@bestform-lingerie.com . We will send you a prepaid return label if necessary.

Reimbursement is made within 30 calendar days after receipt and validation of the returned products using the same payment method used to place the order.

No, you can order as a "guest", but creating an account makes it easier to:

• Order tracking
• Returns and exchanges
• Access to invoices

👉 Create or access my account

From your account, under My personal information , you can change your email address or password.

Click “Forgot your password?” on the login page to receive a reset link.

Please write to us at contact@bestform-lingerie.com .

Use our "Find my size" tool available on each product sheet or go here:

👉 Bestform size guide

Hand wash recommended at 30°C or machine wash in a washing bag (if indicated on the label). Do not tumble dry.

See the specific instructions on each product sheet.

• -10% off your next order
• Be informed of new developments
• Be informed of commercial operations (Sales, Black Friday, VIP offers)

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Check your "junk" or "spam" folder. Remember to add our email address to your contacts.

At the beginning of 2024, we were unfortunately forced to suspend the marketing of the Bestform brand, following the liquidation of the company that distributed it.

We are fully aware that this situation may have created surprise, even frustration, and we wish to sincerely apologize for having had to abandon you so abruptly , without being able to support you as we would have wished.

But today, Bestform is back . A new team, including passionate former employees, is working hard to revive the brand and reconnect with you, our loyal customers.

We are committed to reviving what has always been the DNA of Bestform: well-designed, comfortable, feminine and accessible lingerie.

Thank you for your trust, your patience… and your many messages of encouragement 💙