Privacy Policy

We intend to offer the best level of protection of your personal data, in accordance with the rules, uses, recommendations and good practices, referred to in the applicable legal and regulatory provisions, whether from European or local sources, and in particular Regulation (EU) 2016/679 of the European Parliament and of the Council on the Protection of Personal Data (known as "GDPR") of April 26, 2016, which came into force on May 25, 2018. This "Privacy and Personal Data Protection Policy", hereinafter "Personal Data Policy" describes our commitments regarding the protection of personal data and informs you of the methods of processing your data, the precautions taken to protect them and reminds you of your rights, and how you can exercise them.

This Privacy Policy describes our commitments, the types of data we collect, their use, their retention period, the rights you have, and how you can exercise them.

1. Who is responsible for processing your data?

The Bestform brand is part of the SCAVI EUROPE portfolio.
Data controller:
SCAVI EUROPE
Simplified Joint Stock Company with capital of €157,600
RCS Orléans n° 391 659 794
Head office: 348 rue Marcel Paul – 45770 SARAN – France
Hereinafter referred to as “SCAVI”, “the Company”, or “We”.

2. What data is collected?

We collect information that you provide to us directly during:

• the creation of your account,

• placing an order,

• your exchanges with our customer service,

• your subscription to the newsletter,

• or your participation in competitions.

Data types:

• Identity data: surname, first name, postal address, email, telephone number

• Ordering information: measurements, clothing preferences

• Payment details (if purchased)

• Technical data: IP address, terminal type, cookies, etc.

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3. For what purposes is your data used?

4. On what grounds do we process your data?

• Contract performance : to manage your account, orders or deliveries.

• Legal obligation : invoicing, exercising rights.

• Consent : newsletters, personalized offers, cookies, competitions.

• Legitimate interest : fraud prevention, site improvement, prospecting.

5. Data concerning vulnerable persons

Our services are not specifically targeted to minors. If data is collected about them, their legal representative may request its deletion, correction, or updating at any time.

6. Who do we share your data with?

Your data may be transmitted to:

• Our internal services (IT, logistics, marketing, etc.)

• Our service providers (payment, delivery, hosting, emailing)

• Judicial or administrative authorities upon legal request

• Business partners (with your explicit consent)

We ensure that our subcontractors comply with the GDPR.

7. Data retention and security

• Personal data: 3 years max after last contact

• Electronic data (cookies, logs): 13 months max.

• SCAVI implements robust security measures: firewalls, encryption, access control, audits, etc.

However, as no system is infallible, SCAVI remains vigilant and reacts quickly in the event of a security incident.

8. Your rights and how to exercise them?

In accordance with the GDPR, you have the following rights:

• Access to your data

• Correction

• Deletion

• Limitation

• Portability

• Opposition (particularly to prospecting)

• Automated decision : right not to be subject to an automated decision

Contact for exercising your rights :
📧 contact@bestform-lingerie.com
📮 SCAVI EUROPE, 348 rue Marcel Paul – 45770 SARAN – France
(attach proof of identity and specify your request)

9. Use of cookies

We use cookies to:

• Ensure the proper functioning of the site

• Make your navigation easier (basket, session, connection)

• Track performance

• Offer targeted advertising

You can refuse or manage them via your browser or via our Cookies Policy .

We reserve the right to modify this policy at any time. Last updated: July 23, 2025.